Return and Refund Policy – Devine Aurveda Private Limited

1. Return Policy

– No Return / Exchange
Due to the nature of our Ayurvedic and wellness products, we maintain a strict No Return / No Exchange policy. Once an order is placed and dispatched, it cannot be returned, exchanged, or replaced, except in specific cases outlined below. We advise customers to review product details, ingredients, and descriptions carefully before making a purchase. ---

2. Cancellation Policy

Orders cannot be cancelled once confirmed and payment is successfully made. However, in rare circumstances, if the order has not been processed or shipped, you may contact us at devineaurveda@gmail.com to request a cancellation ---

3. Refund Policy

Refunds are applicable only under the following conditions: Duplicate payment due to a technical error. If you are eligible for a refund, please contact us within 48 hours of delivery with the following details: Order ID and payment proof Send your request to devineaurveda@gmail.com for review. ---

4. Refund Processing Time

Approved refunds will be processed and credited within 7–10 working days to the original payment method used during purchase. Processing time may vary depending on your payment provider or bank. ---

6. Contact Information

Email: devineaurveda@gmail.com
Phone: 6309060202
Address: H. No. 9, Mamathanagar Colony, Road No 1C, Nagole, Hyderabad – 500064